These Terms Of Use (“TERMS”) govern the access or use by you, an individual, from within India of application, websites, content, products, and services (the “Services”) made available by Yess Boss, an initiative of Missing Connectz Technology Solutions Private Limited (the parent company) established in India, having its registered office at Door no. 65, First Floor, CS2, Anusha St, Shanthi Nagar, Ambattur, Chennai, Tamil Nadu 600053.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the services constitute your agreement to be bound by these Terms, which establishes contractual relationship between you and Yess Boss. If you do not agree to these Terms, you may not access or use the services. These Terms expressly supersede prior written agreement with you.

Supplemental terms may apply to certain services, such as policies for a particular event, activity promotion, and such supplemental term will be disclosed to you in connection with the application services. Supplemental terms are in addition to, and shall be deemed as a part of, the terms for the purpose of the applicable services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable services.

Yess Boss may restrict you from accessing or using the Services, or any part of them, immediately, without notice, in circumstances where Yess Boss reasonably suspects that:

You have, or are likely to, breach these Terms; and/or

You do not, or likely not to, qualify, under applicable law or the standards and policies of Yess Boss and its affiliates, to access and use the Services.

Yess Boss may terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof:

Immediately, Where Yess Boss reasonably suspects that:

You have, or are likely to, materially breach these Terms; and/or

You do not, or are likely not to, qualify, under applicable law or the standards and policies or Yess Boss and its affiliates, to access and use the services; or

On 30 days’ written notice to you, where Yess Boss, acting reasonably, terminates these Terms or any Services for any legitimate business, legal or regulatory reason.

Without Limiting its other rights under these Terms, Yess Boss may immediately restrict or deactivate your access to the Services if you breach the Community Guidelines at any time.

You may terminate these Terms at any time, for any reason.

Yess Boss may amend any policies or Supplemental terms (including the community Guidelines) related to the Services from time to time. Yess Boss will provide you with at least 15days’ written notice in the event of a material change to any policies or supplemental terms that detrimentally affect your rights under these Terms. Amendments will be effective upon Yess Boss‘ posting of such amended policies or supplemental terms on the applicable Services after such posting, or after the expiry of the notice period (whichever is later), constitutes your consent to be bound by the Terms, as amended.

MODIFICATIONS TO TERMS OF USE AND/OR PRIVACY POLICY

Yess Boss reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purpose, at any time, and Yess Boss will post the amended Terms at the domain of www. Yess Boss.com/ terms. It is your responsibility to review the Terms of Use for any changes and you are encouraged to check the Terms of use Frequently. Your use of the website (www.Urban Company.com) (“Website”)or Application (as defined below)(collectively “Yess Boss Platform”) following the data that amendments to the Terms of Use take effects will signify your assent to the acceptance of abide by these or any future Terms of Use, please do not use or access the Yess Boss Platform.

PRIVACY POLICY

Yess Boss has established a Privacy Policy that explains to users how their personal information is collected and used

The Privacy Policy is located at: Privacy Policy. The Privacy Policy contains information about how users may see access to and correction of their personal information held by Yess Boss how they may make a Privacy Compliant.

The Privacy Policy is hereby in corporate into the Terms of Use set Forth herein. Your use of this Website And/or the application is governed by the Privacy Policy.

Yess Boss may disclose Users’ personal information to third parties. Yess Boss may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a third party and such information or data is necessary to resolve the complaint, dispute or conflict. Yess Boss may also provide to a law enforcement agency, statutory body, governmental agency and/or investigative agency any necessary information (including your contact information) if required by law are in furtherance of any investigation involving you and a third party and such information or data is necessary towards the enquiry/investigation that is being carried out by the said body and/or agency as the case may be.

Yess Boss will provide the Services to you under this Agreement. The Services constitute the provision of a technology Platform that enables you, as a user of Yess Boss’ mobile application (each, an “ÄPPLICATION”)or Website to: (a) arrange and schedule home-based services with independent third party providers of these services, who have an agreement with Yess Boss or Its affiliates (“THIRD PARTY PROVIDERS”)and (b) facilitate payments to Third Party Providers for the Services and receive receipts for those payments.

The Service are made available for your personal and commercial use (to be updated ahead). You acknowledge that Yess Boss provide home- based services and some such home-based services are provided by independent third party contractors who are not employed by Yess Boss or any of its affiliates. Yess Boss accepts liability for the Services and the Yess Boss Platform that it provides to you subject to these Terms. Third Party Providers are responsible for the services they provide to you.

License

Subject to your compliance with these Terms, Yess Boss grants you a limited, non-exclusive, non-sublicensable, revocable, non- transferrable license to: (i)access and use the Yess Boss Platform on your personal device solely in connection with your use of the Services; and (ii)and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use. Any right not expressly granted herein are reserved by Yess Boss and Yess Boss’ licensors.

Restrictions.

You may not(i)remove any copyright, trademark or other proprietary notices from any portion of the services; (ii) reproduce modify, prepare derivative works based upon ,distribute, license, lease,sell, resell, transfer ,publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the services except as expressly permitted by Yess Boss; (iii) decompile, reverse engineer or disassemble the services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the service or unduly burdening or hindering the operation and/ or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

The Services may be made available or accessed in connection with third party services and content (including advertising) that Yess Boss does not control. You acknowledge that afferents terms of use and privacy policies may apply to your use of such third party services and content, Yess Boss does not endorse such third party services and content and in no event shall Yess Boss be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google. Inc., Microsoft Corporation or BlackBerry Limited and / or their applicable international Subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry- powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the services in any manner. Your access to the services using these devices in subject to terms set forth in the applicable third party beneficiary’s terms of service.

Ownership

The Services and all rights therein are and shall remain Yess Boss’ property or the property of Yess Boss’ licensers. Neither these Terms nor your use of the Services convey or grant to you any right: (1) in or related to the Services except for the limited license granted above; or (2) to use or reference in any manner Yess Boss’ company names, logos, product and service names, trademarks or services marks or those of Yess Boss’ licensors.

User Accounts

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Accounts”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account, unless specific services permit otherwise. Account registration requires you submit to Yess Boss certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner).You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services, You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at times. Unless otherwise permitted by Yess Boss in writing, you may only possess on Account.

User Requirements and Conduct.

The Services in not available for use by person under the age of 18. You may not authorize third partied to use your Accounts, and you may not allow person under the age of18 to receive services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the services, and you may only access or use the services for lawful purposes. You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party Provider or any other party. In certain instances you may be asked to provide proof of identify or other method of identity verification to access or use the Services, and you agree that you may be defined access to or use of the services if you refuse to provide proof of identify or other method of identity verification.

No Discrimination.

Yess Boss prohibits discrimination against Third party providers based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic that may be protected under applicable law. Such discrimination includes, but is not limited to any refusal to accept services based on any of these characteristics. If it is found that you have violated this prohibition you will lose access to the Yess Boss platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible.

Text Messaging.

By creating an account, you agree that the services may send you text (SMS) messages as part of the normal business operation of your use of the services. You may opt-out of receiving text (SMS) Messages from Yess Boss at any time by informing Yess Boss of your decision to stop receiving such text (SMS) messages. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the services.

Promotional Codes.

Yess Boss may , in Yess Boss’ sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the services and/or a Third party provider’s services, subject to any additional terms that Yess Boss establishes on a per promotional code basis (“Promo codes”) . You agree that promo codes: (i)must be used for the intended audience and purpose, and in a lawful manner; (ii)may not be duplicated, sold or transferred in any manner , or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Yess Boss; (iv)may only be used pursuant to the specific terms that Yess Boss establishes for such promo code;(v)are not valid for cash; (vi)may expire prior to your use. Yess Boss reserve the right to withhold or deduct credits or other features or benefits obtained through the use of promo codes by you or any other user in the event that Yess Boss reasonably Determines or believes that the use or redemption of the promo code was in error, fraudulent, illegal, or in violation of the applicable promo code terms or these Terms.

User provided Content.

Yess Boss may, in Yess Boss’ sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Yess Boss through the services textual, audio, and/ or visual content and information, including commentary and feedback related to the Services, initiation of support request, and submission of entries for competitions and promotions (“User Content”). Any user content provided by you remains your property. However, by providing user Content to Yess Boss, you grant Yess Boss a worldwide, perpetual, irrevocable, transferable, royalty-free-license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such user Content in all formats and distribution channels now known or hereafter devised (including in connection with the services and Yess Boss’ business and on third-party sites and services), without the requirement of payment to you or any other person or entity.

You represent and warrant that: (I) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grand Yess Boss the licenses to the User Content as set forth above ; and (ii)neither the User content as nor your submission, uploading, publishing or otherwise making available of such User content as permitted here in will infringe, misappropriate or violate a third party’s rights of publicity or privacy, or result in the violation of any applicable law or regulation; and (iii)you are not providing feedback for services performed by you in your capacity as a service provider on the platform.

You agree to not provide user Content that is defamatory, grossly harmful, blasphemous, pedophilic , invasive of another’s privacy, ethnically objectionable, disparaging, relating or encouraging money laundering of gambling, libelous, hateful, racist, violent, obscene, pornographic , unlawful, or otherwise offensive, as determine by Yess Boss may sole discretion and at any time and for any reason, without notice to you.

Network Access and Devices

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the services from a wireless–enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and Use the Services Yess Boss platform and any update there to. Yess Boss does not guarantee that the services, or any portion thereof, will function on any particular hardware or device. In addition, the Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.

LIMITATION SUBJECT TO LOCAL CONSUMER LAW

THE LIMITATION AND DISCLAIMER IN THIS SECTION 5 DO NOT SUPPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING THE RELEVENT CONUMER LAW LEGISLATION.

DISCLAIMER.

EXCEPT AS REQUIRED OF YESS BOSS UNDER THE CONSUMER GUARANTEES, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. YESS BOSS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELIMESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YESS BOSS DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SEVICES, AND ANY SERVICES OR GOODS REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, INCLUDING THE RELEVEANT CONSUMER LAW LEGISLATION.

LIMITATION OF LIABILITY.

IF YOU ARE ACQUIRING THE SERVICES AS A CONSUMER, YESS BOSS’ LIABILITY FOR A FAILURE TO COMPLY WITH A CONSUMER GUARANTEE IS LIMITED TO: IN THE CASE OF SERVICES SUPPLIED TO YOU AS PART OF THR SERVICES UNDER THIS AGREEMENT, THE SUPPLY OF THE RELEVANT SEVICES AGAIN, OR THE PAYMENT OF THE COST OF RESUPPLYING THE SERVICES.

YESS BOSS’ LIABILITY TO YOU FOR A BREACH OF ANY CONDITION, WARRANTY OR TERM OF THIS AGREEMENT THAT IS NOT A BREACH OF A CONSUMER GUARANTEE IS LIMITED IN THE FOLLOWING WAY: YESS BOSS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGES RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES. EVEN IF YESS BOSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, YESS BOSS SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF(i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSATION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY PROVIDER, EVEN IF YESS BOSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YESS BOSS SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND YESS BOSS REASONABLE CONTROL.

YESS BOSS’ SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE HOME-BASED SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT YESS BOSS HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY HOME-BASED SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

YESS BOSS WILL MAINTAIN A COMPLAINTS MANAGEMENT FRAMEWORK, AND WILL MANAGE THIS FRAMEWORK ON BEHALF OF THIRD PARTY PROVIDERS, IN A REASONABLE WAY AND IN ACCORDANCE WITH THE NON – EXCLUDABLE REQUIREMENTS OF THE RELEVANT CONSUMER LAW LEGISLATION.

NOT WITHSTANDING ANYTHING CONTAINED IN THESE TERMS. YESS BOSS WILL NOT BE DEEMED TO BE IN DEFAULT OR BE RESPONSIBLE FOR DELAYS OR FAILURES IN PERFORMANCE RESULTING FROM ACTS BEYOUND THE REASONABLE CONTROL OF YESS BOSS. SUCH ACTS SHALL INCLUDE BUT NOT BE LIMITED TO ACTS OF GOD, RIOTS, ACTS OF WAR, EPIDEMICS, PANDEMICS, TRADE EMBARGOES, FIRE, TYPHOONS, EARTHQUAKES, OTHER NATURAL DISASTERS. ETC.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT SUPPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHT AS A CONSUMER THAT CANNOT BE EXCLUDED UDER APPLICABLE LAW, INCLUDING ANY OF THE NON- EXCLUDABLE REQUIREMENTS OF THE RELEVENT CONSUMER LAW LEGISLATION.

Indemnity.

You agree to indemnify and hold Yess Boss and its affiliated and their officers, proprietor, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorney’s fee) arising out of or in connection with: (I)your use of the services or services or goods obtains through your use of the services’ (ii) your breach or violation of any of these Terms: (iii) Yess Boss’ use of your User Content; or (iv) your violation of the rights of any third party; including Third Party Providers (“Losses”). Your liability under this clause shall be reduced proportionately if, and to the extent that, Yess Boss directly causes or contributed to any such losses.

There are a number of mechanisms available to you to resolve any dispute, conflict, claim or controversy arising out of or broadly in condition with or relating to the services or these Term, including those relating to its validity, its construction or its enforceability or with services provider (any “Dispute”) . Yess Boss or its affiliates operate a complaints process to allow you to make complaints about Yess Boss Third Party providers, and Yess Boss or its affiliates also manage refunds to you in relation to those complaints. Yess Boss or its affiliates will operate this complaints process in a reasonable manner. You agree and acknowledge that you must raise any Dispute with the Services or the services provided by a Third party provider as soon as is practicable, but not later than 48 hours from the time the Dispute arises. If you fail to raise a Dispute within 48 hours from the initial occurrence of such Dispute, Yess Boss shall be under no obligation to resolve such Dispute. If a Dispute is reported more than 48 hours after the initial occurrence of the Dispute Yess Boss shall in its sole discretion of the Dispute.

In addition, you may have rights to make a complains to fair trading or consumer law bodies in relation to applicable consumer laws, including the non- excludable portions of the relevant Consumer Law Legislation.

Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of India, excluding its rules on conflicts of laws. The Vienna Convention on the International sale of Goods of 1980 (CISG) shall not apply. In the event of a Dispute, either party may file an action in the courts of India or pursue final and binding arbitrative dispute resolution as agreed upon by the parties. If either party elects to purse final and binding arbitration, the venue of the arbitration shall be Chennai, India.

Any proceeding, including documents and briefs submitted by the parties, correspondence from a mediator, and correspondence, order and awards issued by an arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii)the third party agrees unconditionally in writing to be bound by the confidentiality obligation set out in these Terms.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mrs. Shanmuga Priya
Yess Boss
Reg Office: B 302, AKS SunStone Apartments, Aishwarya Nagar, Ayanambakkam,
Chennai – 600095. Phone: +91-9176713767
Email: [email protected]
Time: Mon - Sat (9:00 - 18:00)